The installation is fine and works well. However, the company have been very difficult to deal with and have overcharged me for works they claimed would be needed but have not been needed. They then did not respond to my enquiries to request a partial refund. We had a cable installed already but rather than use this, the installer insisted on putting in a new unsightly cable as he had brought the wrong cable clips for just the data cable. He also forgot to bring a ladder, despite knowing it was a two storey house, and was on his own, which was not very safe when we lent him a ladder.