It started off well but when the electrician came to my house, it was clear he had done no preparation and that he was unwilling to put the pod where I wanted it - I assume that it was because he is paid on piecework rates and did not want to spend too much time. Very disappointing. However, the pod does the job and works well. Communication was poor. I followed Podpoint's instructions but had to chase and chase for answers. It seemed as if there was no effective management and staff supervision and nobody had the presence of mind to see that emails were covered in staff absences. If they do not improve these aspects, then they cannot be surprised if they lose custom. Nothing to do with Brexit!