Hello everyone. I've had nothing but stress with plusnet. I originally signed up for two sim only deals which were 30 day contracts, however this rolls over every month without even asking if that's what you want out of the contract. That was fine, I accepted that fact. I later wen't on there website and realised you could change the date of the direct debit in your account section so I wen't to change the date the debit debit comes out. However they only let you select about 2 weeks out of the month and I couldn't get anywhere near my payday. I allowed that, if that's the way it is then that's the way it is. However I've just rung up to ask if I can change my mobile number (as I get a lot of calls from people trying to scam me as I've applied in the wrong places to try and get a quick payday loan) but they've come back with they can change it for a £25.00 fee or they can do it for free with a crime reference number (I only enquired about one of the sim cards). I wanted to change both of my numbers and didn't want to ring up the police and waste more of my time so asked if I could just cancel the contracts and wait what ever time was left in this bill period and then just register again with a new email address when that was up. They came back and said I could cancel but had to give them 30 days notice. 30 days notice in a 30 day contract?? Surely if I'm in a 30 day contact, if I want my service to end at the end of 30 days from when they last took a payment I should be able to cancel? This way it would over run the 30 days and go into a new bill period making it a 60 day contract in theory. They're all very sholddy about letting you leave, tricking you into a contact in the first place then making up rules which they never made clear to begin with. It's now my understanding that this is a 60 day contact, not a 30 day contract. Well I guess the staff are polite over the phone, but plusnet train them to be awkward as anything when you need something done!