Review and raise up to £2.00
I have been with PlusNet for a few months before I started getting messages that I finished my data for the month and they’ve been charging me more and more. It is very weird as I didn’t increase my usage. In fact I was so flat out with work I haven’t even used it as much as I used to and at home I use my broadband. I thought they were dodgy so I cancelled the service and asked for a pac code only to get another message saying I’ve been charged double! No explanation. Just th amount which is double the amount of my contract! They’re scammers. I will lodge a complaint with an obudsman. Surely if you are on a SIM only deal for £8 with a £10 cap, they can’t charge you £18 if you’ve been using your phone as usual (in fact much less).