If only I'd read TrustPilot before I had gone with awful PlusNet Oh how I wish I had seen this before I moved to this appalling company. Dreadful service, no signal on mobile inside (apparently in their terms and conditions they do not guarantee a signal indoors) When I called to ask why I had no signal indoors, I was told it was a problem with the mast in my area right up until I was out of my cooling period, then I was told the truth. Shocking. Then you send emails to get support but they don't read them. They call the mobile you can't get a signal with and leave infuriating messages that you can only listen to when you are outdoors, standing next to an EE mast (that does work but only if you're outdoors!) Avoid this company at all costs. Dreadful mobile signal and appalling customer support.