I would unambiguously recommend this company. Here's why... Richard of Plumbing Care Services fixed my elderly mother's boiler back at the end of the winter. (The previous guy who looked at it told me that I definitely needed a new boiler - and generously offered to relieve me of £2.5K to do so.) When my mother's boiler stopped working, it was a Saturday when the weather had just turned cold. As such, plumbers were in high demand. I was sceptical that Richard would actually turn up, but he kept me informed of his likely arrival time, and got there in the early evening. It was obvious from the start I was dealing with a professional who knew what he was doing. He diagnosed the fault and told me how much it would be to fix. He returned a couple of days later with the necessary spare part, and fitted it for a what I considered a very reasonable price. The boiler has been working fine since then. Easy to deal with, reasonable prices , and someone who knows what they are doing.