Having called this company out to a problem of a kitchen sink waste pipe blockage. They arrived on the day called out, 16th September 2023. A part was required to complete the job. As it was a Saturday, and they don't have many operatives working on a Sunday, they would come back on Monday 18th September 2023. We received a call on the Sunday to say that the part would be £88.20! I queried this an was told that was the price. As the operative had left the sink in operable, I reluctantly agreed as the householder was elderly and had various health problems requiring carers calling morning and evening, myself attending mid day. On Monday the 18th September we received a call to say the operative could not attend that day. I reiterated the health, and age of the householder to no avail. I was told the operate would come on 19th September. On the 19th September we had a further call to say that the operative had an emergency to attend to and he would come out first thing on the 21st September. I again explaining the problems, age and health wise concerning the householder. Still no joy! On the 20th September a text was received saying that Thursdays visit would now be in the afternoon, not morning as promised. The operative actually arrived at approximately 10-30am on the morning of the 21st and completed the repair in less than ten minutes. He also left the parts box. Having googled how much the Nabis 1 1/2" sink combi waste (c50014) was from Wolsey it said £6.35 inclusive of VAT. I have today, 27th September, received a call back from customer services saying that the price for the part is correct at £88.20 as they have to put a mark up on the price and they guarantee the part for 12 months. Please think again before contemplating using this company after reading my experience with them. Caveat emptor (Let the buyer beware) How true!!