Placed my first order of a pushchair for my daughters birthday. All seemed fine when I received a despatched email. However a few days pass, I still haven’t received my item so I check the tracking which states it’s delivery was failed and card left. I haven’t received any card and on further investigation it seems my item had been delivered to the same name street but a Pe1 postcode I’m NE. I contacted the company who told me that I must of entered the wrong postcode and they have no control over the ordering system, it’s all automated. I would have not entered the wrong postcode twice and a coincidence that I put a postcode for the same street name of some where I have no idea who they are also how payment was taken with the wrong billing address I ask myself! it seems it’s the automated system that was wrong not me. I placed the order on the 18/07/18 and made contact on the 21/07/18 to which I was told they could not do anything until Monday ( my daughters birthday) however I hear nothing until Tuesday which informed me they had managed to return the item and I would receive another one but not until Thursday! And not only that even after giving them my correct address I check my email receipt and my details are still wrong! Safe to say this is the first and last time I will be using this company.
5 years ago
Play Like Mum Ltd has a
4.9
average rating
from
4,738
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.