Order placed 02.10, ETA Wednesday 9th October TBC Tuesday 8th October ; then 10.10 Delivery depot in Guildford doesn't have stock of corner packs. Due in on Monday 14th for delivery same day or Tuesday 15th latest. Apologies for the delay then 16.10 Your order has been dispatched and is on its way to you. DEL - 17/10/2019 First Drop 8am - 9am then on 17.10 P.M. I've been advised the materials are on the van and out for delivery 18.10 - after no delivery and another 2 phonecalls I still don't know where my order is going to be delivered. We have the trades on site waiting to finish the job and I have no idea when the materials will be be delivered after 16 days from ordering. I understand a one star review is detrimental for your business but so is your poor service for ours.