Anonymous
Flight delayed went to get out of carpark and discovered i had lost ticket, so i pressed call assist and he looked up my car reg no. He then told me i was 24hrs late and said i had to pay another twenty pounds. I did explain i had my disabled daughter with me in the car and she was very tired this was at 2.30 in the morning. I did make a mistake on my online booking but he was very curt in his manner even if he had said to pay an extra ten pounds i think that would have been fair.I do not intend to use your service again due to your poor customer service,
6 years ago
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