Found the car park easily by using Google maps sat nav. Found a space, Found the bus stop. Bus was waiting for us and took us straight to airport. However on return our flight from Paris was cancelled. Didn't have outgoing calls in France so asked a family member to try ringing the car park to let them know we would be picking up the car late. There is only one number on Google and its not right. Kept saying unrecognised number. She tried multiple times. Nowhere on manage my booking to let them know this, or to update car pick up time. No email address, no contact form. Communication very poor therefore. Got to the car park the next afternoon to collect car, came up saying we had an outstanding amount of £45. Refused to pay. Not our fault our flight was cancelled. Ridiculous charge. Phone the intercom and the guy couldn't even find our booking. Couldn't find the name, even asked me if I was in the right car park! Then said our booking had in fact ended a whole day and a half before. No it bloody hadn't. I know what date and time I booked. I checked it several times before I paid. Finally realised I was right and just lifted the barrier and let us go. Just a whole hassle we didn't need whilst stranded in Paris with a 10 year old and whilst trying to get home.