Edinburgh Airport - Having broken my leg and my wife having to carry all the luggage, we didn’t feel the drivers were very helpful, and didn’t offer my wife assistance. The bus drop off point for Plane Parking at the east end of airport is further away from airport terminus building. Other parking providers provide a stop off at the terminus door, at the west end, which would have been helpful when it was raining and I was on crutches. When returning, the bus driver didn’t suggest dropping us off at our car which was about 120m from the stop, which would have helped considerably. Not very impressed. Sorry, but unlikely to use your service again. I think your drivers could benefit from gaining some interpersonal skills training, and learn to read and respond to the situation.