Where do I begin? I got on touch with Piers a few weeks back to see if the orange R1969 was still available. It was, and as it had been a few years unsold got an ex display discount - but that didn't mean Piers was going to send it out unseen. Instead, he sent it to be serviced, then sent it to the watch case guys to have some knocks polished out - and then back to the servicing guys because he'd spotted something he wasn't happy with. Couldn't me happier with the watch itself, but the level of service to get it to me - and to get me an ex display watch in essentially an as-new state, was incredible. I'd have no hesitation recommending anyone to pinion for both the quality of the watches and the quality of service.