I was disappointed that your driver and his partner helping him did not offer to remove their shoes when coming into the house, after i told them that we had a new carpet. \n\nadditionally the water stand they brought was used and dirty, and only after i complained i got a new one. \n\nOther than that they were OK.\n\nalso the wreath came completely squashed. the box looks like it had been trampled on and on opening it i saw that it had been completely squashed. \n\nThe website gave me the impression that this is a premier service but i no longer feel the same way.