Feedback on delivery: Based upon a really good experience last year, was hoping for a repeat but was disappointed. The tree that turned up was good but there was a large and thick branch shooting out from the stem of the tree which meant that it didn't fit in our (circular) tree stand and cutting it off would have taken off a large part of the lower section of the tree. I also didn't want to buy another tree stand for £20. I asked if there were any other 7ft trees and was told there was one, which was brought from the lorry and held up. I questioned whether it was a 7 ft tree and was told it was but as it clearly didn't look like, we held the trees up to check size. The one that they had brought from the lorry may have been a 7ft tree at one time but about a foot had been chopped off the top and so there was this one lonely thin top with no branches. I wasn't impressed that this was being palmed off on me. I said I would call the office to get a replacement. The guy delivering then asked if he could leave the tree with me because his van was full, which I refused unless he wanted to leave it outside at his own risk. They then produced another tree from the lorry with a base that fitted by holder. I'm pleased with the tree but disappointed by the delivery experience. Not sure I want to go through this next year. Jeremy
54 years ago
Pines and Needles has a
4.2
average rating
from
2,473
reviews
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