Hi there,\nOur tree this year seemed much smaller, and less bushy than previous years so was a little disappointed - especially our 5 year old daughter who remembers the beautiful lush tree you supplied last year (exactly same tree ordered).\nDelivery was great, as it turned up nice and early, before our daughter went to bed, so it was lovely she could get excited, and your driver was very nice too.\nOur biggest problem with the tree, and the main reason I'm supplying feedback, is that two weeks into it being here, it started to dry out and worse than that, the smell of it can only be described as very unpleasant. It smells like something is rotting!! We have never had this problem with trees before, and have had natural trees for the past 15 years, so are very adept at looking after them. \nWe are actually counting down the days till we can take it down now - something we never do - just because the smell is getting pretty unbearable.\nSo there's my feedback - I'd like to know what your response is.\nThanks,\nMichelle Worley