for several years we have bought our tree from Roehampton Gate in Richmond Park, and I must say every year the tree has been amazing, this year we ordered from the website and it went wrong from the start. After selecting the premium service I was not aloud to pick day or time and when we did receive the tree we was out and it was just left lying in the drive, I must point out though I did speak to someone who arranged refund of this service. What I would like to know is are the trees you supply for home delv and Richmond park from the same supplier? this is as always we had a six foot tree and it was very sparse from 4ft which is where the branches stopped, and needles fell more this year which I must say has never happened before.I wanted to inform of this year as this is totally opposite to what we have had in previous years. We will still be buying our tree from you, but do you recommend buying from the Park\n\n