Ordered a tree to arrive on Friday and received the delivery confirmation Thursday evening but as it hadn’t arrived by late Friday afternoon, I called to check it was still coming to be informed that it was not. Had I not called to check, no one would have contacted us. We were then assured it would arrive today (Monday) and I would receive a call from the manager to confirm its arrival but having called to check it is definitely coming (having heard nothing from the manager) I have now been told it might not come. No idea when the tree we paid for months ago will now arrive and definitely won’t be using this company again and would not recommend to third parties.