I ordered a 5-foot potted tree, what was delivered is less than 4 feet and so crooked it's nearly sideways. It can't even stand up on its own, it needs to lean against a wall. It's quite pathetic. I can't believe I was charged 80 GBP for this. Even worse is the customer service. Although a guarantee of satisfaction is promised, I have been trying to get in touch with them for four days via email and phone, with absolutely no response. I feel cheated and don't think I'll ever order a tree for delivery again.
2 years ago
Pines and Needles has a
4.2
average rating
from
2,472
reviews
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