My tree arrived 2 weeks ago and has already completely dropped.
I e mail customer service who claimed trees are supposed to last 2-4 weeks only and as a result could offer just a 50% discount on replacement, and no assistance in undressing and re dressing the tree.
Not only has the tree lasted not even 2 weeks (i e mailed today as the first working day), its also a nordmann fir which the website clearly says should last from Nov to xmas if kept watered and not near a heat source.
Really disappointing, both product and customer service.
3 years ago
Pines and Needles has a
4.2
average rating
from
2,472
reviews
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