I paid extra for a delivery slot by courier and have had to take time off work to wait for the tree. It is now 2 hours late and I am unable to track it. I have called Pines and Needles twice and have been asked to contact the courier but I have not been given the right details to even be able to trace where my tree is. This is shocking customer service and though I have bought a number of 12 ft trees from Pines and Needles over the years, I am appalled by your service.
3 years ago
Pines and Needles has a
4.2
average rating
from
2,473
reviews
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