Pindrop is such an important service and has come to my family's rescue a couple of times in the past year now. On this occasion my 12 year old son had really blocked ears and olive oil drops did not shift the wax (after 2 weeks of preserving). I was unable to get an appointment with our GP (no online booking and excessive telephone queues!) and it got to the point where my son simply couldn't hear properly. Pindrop were able to see my son within 2 days of contact and remove a high build up of wax from both ears. It has made such a difference to my son, particularly at school. Nilesh was extremely professional and calm throughout the procedure. Ears are delicate and you cannot take chances! I felt very assured and would now only use pindrop for any of the family's ear issues. The reception / booking staff were also very professional and helpful. A seamless service; 10 out of 10 all round! Thank you.