Sarah B
We were pleased with our wedding photo book in the end, but have some advice for those thinking about using PikPerfect and weighing up which type of album to order because we ordered a premium version for ourselves and a standard layflat copy for our parents. The premium version is definitely of a higher quality and finish, so if money is no object then go for that one. However, the price difference between the two is significant and I do not think the difference in quality is proportionate to the difference in price. In hindsight, I would have been happy with the standard layflat for ourselves which is still a really good product and finish. There are also a couple of other things to be aware of when ordering. Firstly in the FAQ section of the website it says that the designer will edit photos, including cropping, where they would be improved. We had some that obviously needed cropping and I marked those in the relevant file names so they stood out (and was happy for the designer to use their discretion to edit any others). However, when the first draft was issued, my file names had been ignored and none had been edited/cropped. I then had to crop them myself and send the images back which meant more to-ing and fro-ing with drafts than should have been necessary. It’s just something to be aware of in terms of how hands on you need to be when you’re paying for a designer to provide a service and do this for you. Secondly, when I registered with PikPerfect, I received a welcome email with a discount code of NEW25 for 25% off. The email had no small print / qualifying text and gave the impression that the discount would be taken off the order total. This is what swayed us towards choosing the premium version of the album as we thought we could bring the overall cost down. However, when we placed the order, and applied the discount, it only reduced the design service fee (which was £33, thus the discount was only £8.25 off an order total of over £400). When I complained, we were offered a slightly better deal, but still did not get 25% off the order total which is what the welcome email implies. Again, it’s just something that new customers should be aware of.
4 months ago
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PikPerfect AG has a 4.9 average rating from 3,355 reviews

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