I ordered a tripod for my telescope. It arrived in good time but after opening and inspecting the item, it proved to be wholly unsuitable for mounting a telescope so I carefully repackaged everything and paid the £15.76 return postage to the Isle of Man. Upon receipt, Picstop decided for some reason, that they would only refund me £79.99 which was £10 less than I had paid originally. When I tried to contact them to find out if this was deliberate or a mistake, they just would not answer any of my emails or messages. I have since recovered a full refund by disputing the refund through my credit card company. In summary, I would buy nothing from PicStop again