“I got a really bad delivery. My protein jar's lid cap was open and it was all over the place in the box. I emailed the team and now I am asked to fillout this survey instead of any compenstaion. Whatsoever!!”
Posted 2 years ago
Thank you for your review. Very sorry to hear that your product arrived damaged. These review requests are sent out automatically without knowledge of any issues that you may have with the service, we apologise if this has come across as unprofessional and that it feels like we have not taken notice of your complaint, this is not our intent and we certainly want to help you with any query you may have.
As a result, our customer service team has resolved your query yesterday and sent out a replacement product which will be with you ASAP.
Again, we are very sorry about any inconvenience or upset this may have caused.
Should you have any further queries please don’t hesitate to contact our customer service team, who will be more than happy to help you.
You can contact them here – email@example.com
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