First time I had used Doddle Togs. Had compared a few similar companies and I had initially liked their website. The design process was also easy and clear. The website states that the products are printed in 2 days, however my order of one tshirt- with two very small prints- was dispatched on Thursday after I ordered it the previous Saturday. This meant that the tshirt was not going to be ready for the event it was ordered for. I got in touch via the live chat once I had recieved my notification on the Friday to say it had (eventually) been dispatched. The person I was communicating with on the live chat was not sympathetic to my situation and was little help and unapologetic. My product arrived on the Saturday afternoon, after my dad's event that the shirt was originally made for. I won't be using the company again, not just due to slow service as I understand that hiccups happen but the unsympathetic reception I got on the online chat.