The staff of PetAir UK are extremely helpful and professional at all times, even though our requirements recently changed several times through work related issues for which the advice on different locations was immediately forthcoming. We first used PetAir in August 2018 to transport our then 16 week old puppy to Egypt. The return journey home to West Wales was made a few weeks ago. On both occasions, the level of service and the friendliness of all staff involved is reassuring. Lucky, our Zuchon, arrived at both ends with no problems at all. It is time now to plan our return to Egypt at the end of August. The only pet transporter for us is PetAir UK.