Petair is the recommended pet-service by BA, I don't understand why. One actually waits ages for a quote, to then hear that petair canNot arrange for the travel of a 2-month old puppy from UK to Luxembourg because the puppie has no international passport and hasn't got a rabies vaccination. Shouldn't Petair know that there are 13 countries in the EU, among them Luxembourg who accept that young dogs travel with a normal passport and without a rabies vaccination as long as they fulfill the following conditions: https://ec.europa.eu/food/animals/pet-movement/eu-legislation/young-animals_en? It is also part of the IATA convention that young animals can travel under the above conditions https://www.iata.org/whatwedo/cargo/live-animals/pets/Pages/index.aspx And as stated in the European-Commission art 576/2013 and 577/2013 this is how easy it is: https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32013R0577&from=EN Should a company like PETAIR not know such possibilities and make the life of their customers easy?