They were very good at taking care of all the documentation, and our pets arrived safe in NZ.
However, I found them very hard to deal with. They refused to answer direct questions and concerns I had. Also, I was very upset at the way they transported our cats within the UK (in the back of a van, unsecured so sliding about. Also their courier hadn't been told to bring their crates, so they had to go in their small cat-carriers that we used to take them to the vet.
6 years ago
Petair UK has a
4.7
average rating
from
259
reviews
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