From the first point of contact with pest defence right up until the problem was taken care of the service was first class. Joe Bailey was assigned to my pest problem. He was punctual, his assessment of the problem was precise and the method to eradicate the problem was completely successful. Follow up visits happened exactly when he said they would, he was happy to share different prevention methods with me and his knowledge of pest control was very impressive. He was a pleasure to have around and i would recommend this service to anyone with a pest problem.