Before I ordered 5 baubles I messaged to ask whether they would arrive individually boxed. The reply message said yes they would be. On that assurance, I placed my order only to find today that they arrived with packing and no individual boxes. The boxes are required for storage (they are keepsake items) and for onward postage to relatives. I am very disappointed and would appreciate it if you could send the 5 boxes to me, please.
6 months ago
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