Sadly my item arrived damaged and not as described. I emailed to ask for a refund and was told to send it back, a postage label was emailed but without any facilities to print and with health issues affecting my ability to get to somewhere like a library, I asked if a paper copy could be posted (even offered to pay for the stamp and envelope). Was told they “weren’t able to do this” (I would say, weren’t willing) and then stopped answering any of my emails. I’ve got an item I don’t want and no chance of a refund now. This has been the worst online shopping experience I’ve had to date and I’ve not come across a company less keen to help out customers when they send an item below par.