DO NOT ORDER FROM HERE. One of the two pairs of glasses I ordered were completely pissed and had to be sent back (this is 3 weeks after placing my order). I was told they would send a prepaid return shipping label, which I never received, and they would exchange the glasses. A month later I called to check on my return and was met with an employee who lacked phone etiquette, knowledge, and/or helpful answers. I was told, after going in circles, that the pair of glasses I wanted replaced were no longer available. I told them to just refund my money. They decided they can't tell if they received my return or not and said they'd pass on this information to someone else, thanked me for my time, and hung up. I rang back and the same guy answered. I explained I'd been disconnected, and he told me he had already told me he'd pass on the info. When I asked if someone would call me or email me with their response, he replied, "We'll contact you" and hung up again. Sorely disappointed and honestly figure I've seen the last of that 50 quid.
6 years ago
Perfectglasses.co.uk has a
4.5
average rating
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340
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