I purchased some poly bushes, link bar & anti roll bar, for a 1962 Vauxhall. I found the staff very efficient in the way they went about finding bushes that would fit my car. The process of buying is very easy. My bushes arrived within two days, excellent!! Unfortunately the roll bar bushes were a different size than the description on the packaging. Upon contacting Pedders, I was immediately offered an apology, a refund or a replacement; however this would have to come from Australia and take a couple of weeks. I am pleased to say this has arrived today: many thanks to Roger and all the team at 'Pedders'. A first class service from this company which I will be happy to use again.