Would never order again. I came accross your website and the hampers looked good, so thought I would order 11 as Christmas gifts for clients. Had to chase 7 times when the orders had not been delivered only to be told that they had and had been signed for. I asked for Proof of sign - never got a reply. I even got told that two of the hampers we ordered would be delivered to Monaco - I don't even know anyone in Monaco. I feel that I've been totally ripped off and very disappointed. I have family in Yorkshire and if I wasn't in tier 4 at the moment, I would be inclined to drive up to the your office to get an explanation as I seem to be ignored by email (4 emails sent now) and by phone (5 calls a day over the past 7 days without 1 of them actually being answered - you don't even have a message system). I appreciate that it's Christmas and you are probably busy, but your customer service is non-existant. Would never order from you again and would urge others to consider. I would actually give you a zero out of five if I could as one out of five is far to high!