Customer service was very helpful when I was making initial enquiries. I bought mascara, moisturiser, kids beechwood toothbrushes and sun cream. It's always going to be an adjustment buying natural products. I'm giving some time to get used to the sun cream and the mascara. The sun cream doubles nicely as an insect repellent, but I think it may have left pink marks on the white clothes, it didn't stain though. You just have to be a bit careful. It came in quite a small container and I'm going to have to use it just on my face, as I think if I wanted to use it on my whole body, it would be gone in very quickly. The mascara requires a bit more time to be visible and does wear off, so for the price I'd salt be tempted to look around. The kids toothbrushes are great and my kids love them 6&8. The nature skin moisturiser is nice too.