What has happened to PDSA? You can not phone them. The level of care has gone. I have gone to PDSA for years ....now lost all respect and trust in them. I am being forced to take my dog to private vet...and all he needed was antibiotics. He has suffered another week because of inexperienced vet treatment...or lack of. I am truly shocked how the PDSA has fallen from grace. I will struggle...but i will never go to them again. Can not be trusted to treat your pet properly. Also the online appointment system...is chaos !! Shame on you PDSA.... started off as champions, now its all gone. We dont care about fancy new hospitals or designer looking uniforms for staff that matches the co ordinated colour scheme. We just want care and compassion for our beloved pets.