The PC I ordered was ready and dispatched within 5 days. It was delivered 2 days after that.
I am very much happy with the PC but I was not happy with the delivery.
I received the tracking code for the delivery. For those 2 days I was frequently checking the courier website for any updates. One day while I was at work I checked the site and it said that the package was delivered to my address and it was signed with my name! I thought that was strange, but I thought that my housemate accepted the package. When I got home that evening I was expecting to find the package. It was nowhere to be find. I waited for my housemate to return home and she told me that the package was left at our neighbors house. When I finally found the neighbors the next day they told me that the courier just rang the bell and when she opened the door he just put the huge and heavy package in her hallway without even asking her if she would accept the package. She asked him who is it for. He answered: For your neighbor (Without any details.) She asked him if she needs to sign anything and he said: No, it's OK. And he was gone in a second.
So the neighbor had to look for me and knock on our door several times until she found my housemate. My name was misspelled in the dispatch records but she managed to find me.
I was very angry and frustrated when I realized that the package ended up in my hands only because of the effort put in by my neighbor. The courier was very ill-mannered and irresponsible.
My neighbor could have just kept the very expensive PC for herself or she could have just sold it to someone. The packaging was slightly damaged and the box had a small hole in it. Thank God the PC itself was OK.
I would buy a PC from pczone.ie again, but not if they would ship the PC with FastWay. I'm done with FastWay and I wouldn't order anything from a shop which only ships with them.
M, Dublin, Ireland
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