I am really sorry to say but i have a very bad experience. I bought a pc that cost me nearly two and half grand and yet i received just average pc. First off all when i bought this pc the primary issue was display adapter issues with the graphics driver. This happened to me on the very first day i received my pc. Then all off sudden i got the display connection to my brand new asus monitor. I emailed them immediately about the issue but they said it might be display port wire or graphics update. So i went to harvey norman and bought new one and try updating to driver when i had the connection and then again the system broke down and i lost the display connection getting black screen with display port no signal on the screen. I was extremely frustrated. Then they offered yo take it back and fix it. Despite the repair process, the problem persists, and the computer continues to exhibit the same symptoms as before. This failure to rectify the core issue has left me deeply dissatisfied with the service provided. Then they said they changed to graphics driver and put another new one however i still see this problem every now and then. After the graphics driver was changed i start hearing scratching sound from the pc and i again immediately emailed Dimitri he didnt help me much with that. So stay like that for a while and didny do much while still getting display port no signal issue. Now for the last two days again i dont have any signal to my monitor. I tried using new cable no luck. I used hdmi cable to my monitor and laptop no issue with that i got signal from laptop to monitor. But when i used the same hdmi cable no luck and same with my tv as well. Now they stop responding my emails. I was on the phone last time and he wasn't pleasant and he tried to make a point that i am doing something to the pc and blaming on them. All i have asked is to fix the issue permanently or can i have please kindly have my money back and find another company.