Not the best experience, but as a construction business owner I realise that sometimes things just don't go to plan. I wasn't even going to leave a review, but they keep emailing me to remind me to. I ordered a Sandstone paving circle kit, but unfortunately although the website showed it as available, and my payment was taken, it was out of stock for 3-4 weeks. No huge problem, more of an annoyance, communication was good from the office, phoned me to let me know and emailed over some alternate options. A bit slow to refund my money, I had to email to ask where it was, but it arrived back in my account after a week. 3 stars I'm afraid.