I expected that because I had entered my reg no. and the correct vehicle was specified, that the parts offered would be for that vehicle! I made a choice, placed an order but the part delivered was wrong. I contacted the supplier who provided the address to return it too and would refund my payment, but have not thus far offered to refund postage, which means I will be £8 out of pocket. The company advised that the Parts Gateway system was still on trial and could not be relied upon to provide the correct parts. I am sure there are 2 sides to this story but it is clear that for whatever reason the Parts gateway cannot be trusted and any parts should be checked direct with the supplier before purchase.
7 years ago
PartsGateway Ltd has a
4.6
average rating
from
10,084
reviews
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