They tried to deliver my parcel on 28/11/2018 but wasn’t in so they took it back and left a card stating they would Redeliver next day working day waited in all day no show phoned them at 5.50pm he took my number and said he would phone driver and call back No phone call back 3rd day 30/11/18 phoned again 9.30am spoke to resolution manager he said will defo be coming today 30/11/18 as priority he would make sure so waited in all day again still no parcel poor poor service phoned again tonight all I keep getting is it’s out for delivery the drivers may well work late till 6.30pm just a fob off to get me off the phone what gives you the right to hold onto someone’s property with no explanation it’s embarrasing for a major delivery service PARCEL FORCE