Found Parcel direct service itself very good and very helpful when I had problems however the delivery itself was very poor. On both occasions I ordered an overnight service first on Monday -this was not collected until Thursday and then delivered the following Monday. And on the second occasion service took two days, collected Monday delivered Wednesday. Not what was advertised/paid for. I do think I should have received some sort of credit. As one week delivery for a 24 hour booking isnt really acceptable. That said, very friendly point of contact in Dublin.