What a utterly rubbish company. Booked a courier collection days ago. Courier should have collected today, they didn't. Transpires Parcel2go cannot guarantee courier collection because it very much seems like it depends on whether a courier is actually available and the company as capacity. Caused me a lot of stress. I have now booked a reputable courier to collect and deliver the parcel next week. Hopefully it will arrive in time since it's for my sister's birthday (Which could be her last birthday since she has terminal cancer). Imagine the stress knowing this company may have ruined what could be her final birthday. Idiotic company! I would not recommend Parcel2go. They a cowboy company. Spend a few extra pounds and go direct to an actual courier.