I ordered a personalised leather notebook over a week before Christmas with expected delivery on the 22nd December, only to receive an email from Papier on the 22nd December (today) noting that the leather notebook I had ordered was out of stock and my order had been cancelled. The fact that this information has only been shared on the expected day of delivery and t-minus 2.5 days to Christmas (imagine preparing additional stock for Christmas!) is incredibly disappointing. The offer of a discount for my next order is pointless given the gift was intended for Christmas and orders now won't be delivered in time, so I now have to accept I will be one gift down. Having made my order last week, there being no sign of low stock noted on the website (a free suggestion for the website team to work on and claim as an enhancement made in 2024?), and communication to be made on delivery date, I am incredibly disappointed with Papier.