Unreliable discount codes - % discount code on sign up did not work. Contacted customer service through chatbot but they were busy. The chatbot states that I will be contacted by staff at a later time, but I was not contacted. I ended up purchasing their products after a few days of waiting because the product looks good. However, all in all, very disappointed as the website is clunky - poor user experience. I would have been encouraged to buy more had the experience been great.
Also referred a friend using the refer a friend voucher but they could not use this - directed to a page which says “delay in processing” discount.
9 months ago
Papier has a
4.7
average rating
from
14,705
reviews
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