I’ve received the wrong item 3 times now. After the first time they apologized and said they would send me the correct product. It was wrong again and I emailed costumer service and asked for a refund. They ignored my request for a refund and asked to send me the correct item again. I thought, okay maybe 3rd times the charm so gave them another chance. Wrong item for the 3rd time. Emailed them AGAIN and asked for a refund. So disappointed with their customer service. They won’t give me a refund, and are “launching an investigation with their printers”. 0/10 DO NOT RECOMMEND this company or any of their products. They had many chances to make it right and they haven’t. Beyond frustrated.