I used Papier for my wedding invitations, guest book and thank you cards. The styles they offered were great -- none of the tacky things you see on many sites -- the quality of the paper was great. However, I hit multiple hiccups in the ordering and delivery process. (1) The sample/proof arrived really beat up, (2) Making and changing edits on the website was a little glitchy, (3) I tried to use a coupon, the system wouldn't accept it and the company wouldn't honor it the following day, (4) the invitations arrived with only 100 of the 150 I purchased! Throughout the process, the customer service staff was helpful and responded relatively quickly. They're a great stationary company but need some work to become a quality fulfillment company.
1 year ago
Papier has a
4.7
average rating
from
14,737
reviews
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