I received my planner yesterday. It did take awhile, but that's understandable due to the customization. It's beautiful, although the paper quality isn't as thick as I was expecting for the cost. What I wish was disclosed on the product page is that nothing is in order. If I write out my to-dos and goals and important dates for January, I don't want to flip through the remaining 11 months to get to the actual planner (week view). It would make way more sense to group everything together by month so you can start each month listing out the dates & goals, and then go into next month with those in mind as you get through your weeks. Instead you have to flip around. I took a chance on this planner and I am already regretting it. I have no clue if it's returnable because it's monogrammed.