Anonymous
The prints were late and didn't arrive in time for our wedding, even if we paid extra for the quickest shipping. There wasn't any tracking information sent to us. The quality of prints was mixed - the menus came out great, but the name cards were mixed in with someone else's order and we had to weed them out. Customer service is generally unavailable to the U.S. because of the time difference, and they don't have anyone on hand to deal with urgent issues (like your prints not being delivered the date it stated in the email / what you're paying for).
2 years ago
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Papier has a 4.7 average rating from 14,707 reviews

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